Face Masks and Customized items are FINAL SALE and non refundable.
We want you to be completely happy with every purchase. If you are not satisfied you have within 10 days from the date delivered to return most WELLTA purchases. Altered apparel, face masks, special orders, perishable or personalized/monogrammed items, and items identified as "final sale" cannot be returned.
- Please email firstname.lastname@example.org for your Return Request.
- Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
- Use the pre-paid USPS Return Label included in your order and leave the package at a USPS drop-off location.
Once your package reaches the warehouse, please allow 3 to 8 business days for your return to be processed. If your return does not meet the terms and conditions listed, the package will be sent back to you. When your return has been approved, your refund will be issued and you will receive an email confirmation.